Testimonials

"Process Communication is a three day training course which every lawyer should take. Not only does PCM make it possible for lawyers to determine the best and most efficient way of communicating with their clients, it permits trial lawyers a coherent and intelligible guide for selecting members of a jury and for determining the best means of portraying a case before those jurors. I would strongly recommend that every member of the bar participate in the three day program."

Charles Fels, Ritchie, Fels & Dillard, Attorney

"The Process Communication Model® provides a framework for evaluating the information one wishes to communicate and the best means for doing so with various recipients of that information. I ... look forward to many years of making use of what I have learned."

Hillary Clinton

"Taibi Kahler has identified why people do what they do. It is must reading for any of us who hope to lead or manage or motivate other people."

United States Senator Max Cleland

"This was the most productive three days I have spent this year."

USX Manager

"Being able to use Process Communication is like having a magic wand."

USX Vice President

"Process Communication is the missing link in our training program."

AT&T Training Director

"The structure of the training was excellent. The content was outstanding. I would recommend this course to EVERYONE at work and in my personal life, even my 7 your old daughter."

NASA Manager

"This course was terrific. The content was incomparable. The course has changed my life. I wish I had this class years ago."

NASA Manager

"We found that Process Communication Management® helped us achieve our goal of improving communications throughout our organization. The managers who were trained have consistently used and talked about the benefits of PCM, so much so that we have had constant pressure from the rest of the employees for the training."

President Flint Osteopathic Hospital

"About 80% of my job is communicating. Process Communication has taught me how to gear myself to the other person's feelings. Now I'm not just talking, but really communicating. Our Patient Satisfaction Questionnaires noted a definite increase in the level of patient satisfaction within four months after the supervisory and management staff completed their three-day training. We also have noticed a positive correlation between those employees who are volunteering to do community speaking and those who have gone through PCM training."

Vice President Marketing, Flint Osteopathic Hospital

"Incredibly accurate picture of the students I work with in my program. Thank you. Now I have a better idea how to reach them and deal with them on a continuing basis."

Baltimore County Public School Administrator who works with 'at risk' students

"Process Communications is making a difference in the lives of the kids in our program. We are watching lives change for the better as a result of our using Process Communication in dealing with them."

Boys and Girls Club Administrator of an inner city club in Atlanta

"It was enlightening and professional and provides a learning tool for dealing with difficult patients and situations. Also provides useful objectives for personal life. This course was excellent. It would be wonderful for anyone for any type of relationship, whether work or personal."

Administrator, Martin Army Hospital, Fort Benning, Georgia

"The class was very informative. This class will help me in dealing with all people from all walks of life. It will be very beneficial to me. I feel like it will assist me in caring for patients, fellow workers and people in general. I will be able to react differently."

Administrator, Martin Army Hospital, Fort Benning, Georgia

"I have approximately 18 years experience in dealing with courteous and distraught patients. I found this information to be exactly what's needed to approach situations I have dealt with."

Supervisor, Martin Army Hospital, Fort Benning, Georgia

"This was a great experience in giving me a way to understand the different personality types. This course is needed for every employee in Montgomery County Public Schools. This would solve many personality problems through the many different divisions and programs in MCPS."

Central Office Manager, Montgomery County Public Schools, Montgomery County, Maryland

"I enjoyed this. I wish I could do this again. I am going to encourage our professional development office to sign you all up to train our principals and teachers. A wonderful experience. All teachers should have this before going into the classroom. Maybe a required course for teachers in college."

Middle School Principal, Montgomery County Public Schools, Montgomery County, Maryland

"I think that this was an excellent training and that all educators, parents, and managers should have to take it. It was very fulfilling and I learned a lot about myself and other people."

Senior Administrator, Montgomery County Public Schools, Montgomery County, Maryland

"The structure of the training program was great. The course provided a lot of information with fun exercises. The content was amazing – a real eye opener. The material was very clear and the instructors were great about clarifying and answering questions."

NASA Manager, Goddard Space Flight Center

"This was the most useful class I've ever taken in communication. It was excellent and thorough. Let every GSFC employee take this class. I highly recommend it to others. This is a life changing event for me."

NASA Manager, Goddard Space Flight Center

"This is probably the best and most meaningful seminar I have ever done. It is a very important topic/tool worldwide. I really enjoyed the course and would like to learn more. Possibly even get certified to teach it."

Army Major, Tripler Army Medical Center, Hawaii

"The tools I learned here really helped me understand my employees much better and have given me tools I can use to motivate them."

Senior Administrator, Tripler Army Medical Center, Hawaii

"Excellent Training with great (high) application to our work. Thank you!"

David B. Smith, Ed.D., Superintendent, Evansville Vanderburgh School Corporation

301-983-8447

Address

Kahler Communications
(Washington, D.C.)
A Division of Process Communications Inc.
8740 Sleepy Hollow Lane
Potomac, MD 20854
(Office) 301-983-8447
(Fax) 301-299-7033

Students Misdiagnosed as ADHD.

Many students today are being mis-diagnosed as having ADHD because their teachers do not know how to communicate with them and do not include something in their classes to motivate them or hold their interest.  According to Rebecca Bailey, a teacher in Arkansas who researched students in 3 schools in the Little Rock, Arkansas area for her doctoral dissertation, this frequently was the result of personality differences between the students and their teachers.  In short, the teachers did not know how to reach those students who were very different from themselves; the students became frustrated that they were not getting their motivational needs met in school; the students went into distress and displayed their predictable distress behaviors; the teachers did not know how to deal positively with these behaviors and frequently the teachers responded to the behaviors by going into distress themselves.  Because the student behaviors corresponded to the behaviors that the American Psychiatric Association identified in 1994 as being indicative of children with ADHD, the teachers labeled the students as being ADHD.

The Centers for Disease Control has stated that 4-6% of the U.S. population actually have ADHD, yet in some schools one third to one half of the students have been given that label based on their negative behaviors.  Dr. Taibi Kahler, an internationally renowned psychologist, has identified six different personality types and six distinct distress sequences that people get into when they do not get their needs met positively.  Every one of the behaviors identified as symptoms of ADHD by the American Psychiatric Association are behaviors that two of those types (those who view the world through their likes and dislikes and those who are action oriented) do when they are in distress.  Frequently they display these behaviors because they are bored as a result of not getting their needs met positively.

How prevalent is this mis-diagnosis?  The Children's Hospital in Washington D.C. was so concerned about the problem that they ran TV ads showing children running around having fun.  The punch line of all the ads was that 50% of all the children they saw who had been diagnosed ADHD were mis-diagnosed.  There was nothing wrong with them; they were just children being children.  Former first lady Hilary Rodham Clinton was so concerned about the problem that she asked the National Institutes of Health to sponsor two national conferences to discuss the over-diagnosis problem.  A doctor in Norfolk, Virginia was so concerned that he started a movement to get doctors to stop diagnosing children as ADHD based solely on the 1992 criteria.  Many others are equally concerned.

So who are these students who are being mis-labeled ADHD and what can be done to reduce that number?  Many of the children who are being mis-diagnosed ADHD Hyperactive/Impulsive are children who Dr. Taibi Kahler calls Rebels and Promoters.  Rebels are people who are creative, spontaneous, and playful and Promoters are people who are resourceful, adaptable, and charming.  Rebels are change agents who often want to know why things have to be done a certain way.  Promoters are action agents who make things happen.  Both types are active people and both types tend to be kinesthetic learners.  They need to be moving around doing things.  The Rebel's motivational need is to have fun while the Promoter's motivational need is incidence, that is, a lot of excitement in a short period of time, a rush.

Unfortunately, there is not a lot of excitement, action, or fun in many of our classes because those are not important needs for most educators.  Also, most educators are not motivated that way and do not learn the way Rebels and Promoters learn.  Because most teachers learn differently from these two types of students and are motivated differently, they are not aware that these students have different needs than they do. Therefore, they do not have their students do exciting or fun things in their classes.  This results in the Rebels and Promoters getting into distress.  When Rebels get into distress they blame everything on others, they fidget, and they act out.  They may become the class clown.  Promoters manipulate, con, ignore the rules, and make fools of people.  Both types find ways to get even.

The solution then is for teachers to include something in every class to help every student get their motivational needs met positively.  When they do this, all the negative behaviors stop.  This allows the teachers to spend more time teaching and less time being "lion tamers".  This really is win-win for everyone.  The students learn more and the teachers are not tired at the end of the day.  Also, they enjoy teaching more.  There now are 27 education related dissertations and 14 masters theses that have been done in graduate schools all over the country that show when children in every grade and in every environment (urban, suburban, and rural) get their needs met positively in the classroom, they enjoy school more, stop their negative behaviors, are more motivated to study, and learn more.

Kahler Communications (Washington, DC) is a licensed and certified independent distributor of the PROCESS COMMUNICATION MODEL® and all materials related thereto, which are the proprietary rights of Kahler Communications, Inc. The Kahler Communication name is used by express permission and this person, entity or firm is otherwise not associated with, nor owned, in whole or in part or controlled or managed by Kahler Communication, Inc.