Testimonials

"Process Communication is a three day training course which every lawyer should take. Not only does PCM make it possible for lawyers to determine the best and most efficient way of communicating with their clients, it permits trial lawyers a coherent and intelligible guide for selecting members of a jury and for determining the best means of portraying a case before those jurors. I would strongly recommend that every member of the bar participate in the three day program."

Charles Fels, Ritchie, Fels & Dillard, Attorney

"The Process Communication Model® provides a framework for evaluating the information one wishes to communicate and the best means for doing so with various recipients of that information. I ... look forward to many years of making use of what I have learned."

Hillary Clinton

"Taibi Kahler has identified why people do what they do. It is must reading for any of us who hope to lead or manage or motivate other people."

United States Senator Max Cleland

"This was the most productive three days I have spent this year."

USX Manager

"Being able to use Process Communication is like having a magic wand."

USX Vice President

"Process Communication is the missing link in our training program."

AT&T Training Director

"The structure of the training was excellent. The content was outstanding. I would recommend this course to EVERYONE at work and in my personal life, even my 7 your old daughter."

NASA Manager

"This course was terrific. The content was incomparable. The course has changed my life. I wish I had this class years ago."

NASA Manager

"We found that Process Communication Management® helped us achieve our goal of improving communications throughout our organization. The managers who were trained have consistently used and talked about the benefits of PCM, so much so that we have had constant pressure from the rest of the employees for the training."

President Flint Osteopathic Hospital

"About 80% of my job is communicating. Process Communication has taught me how to gear myself to the other person's feelings. Now I'm not just talking, but really communicating. Our Patient Satisfaction Questionnaires noted a definite increase in the level of patient satisfaction within four months after the supervisory and management staff completed their three-day training. We also have noticed a positive correlation between those employees who are volunteering to do community speaking and those who have gone through PCM training."

Vice President Marketing, Flint Osteopathic Hospital

"Incredibly accurate picture of the students I work with in my program. Thank you. Now I have a better idea how to reach them and deal with them on a continuing basis."

Baltimore County Public School Administrator who works with 'at risk' students

"Process Communications is making a difference in the lives of the kids in our program. We are watching lives change for the better as a result of our using Process Communication in dealing with them."

Boys and Girls Club Administrator of an inner city club in Atlanta

"It was enlightening and professional and provides a learning tool for dealing with difficult patients and situations. Also provides useful objectives for personal life. This course was excellent. It would be wonderful for anyone for any type of relationship, whether work or personal."

Administrator, Martin Army Hospital, Fort Benning, Georgia

"The class was very informative. This class will help me in dealing with all people from all walks of life. It will be very beneficial to me. I feel like it will assist me in caring for patients, fellow workers and people in general. I will be able to react differently."

Administrator, Martin Army Hospital, Fort Benning, Georgia

"I have approximately 18 years experience in dealing with courteous and distraught patients. I found this information to be exactly what's needed to approach situations I have dealt with."

Supervisor, Martin Army Hospital, Fort Benning, Georgia

"This was a great experience in giving me a way to understand the different personality types. This course is needed for every employee in Montgomery County Public Schools. This would solve many personality problems through the many different divisions and programs in MCPS."

Central Office Manager, Montgomery County Public Schools, Montgomery County, Maryland

"I enjoyed this. I wish I could do this again. I am going to encourage our professional development office to sign you all up to train our principals and teachers. A wonderful experience. All teachers should have this before going into the classroom. Maybe a required course for teachers in college."

Middle School Principal, Montgomery County Public Schools, Montgomery County, Maryland

"I think that this was an excellent training and that all educators, parents, and managers should have to take it. It was very fulfilling and I learned a lot about myself and other people."

Senior Administrator, Montgomery County Public Schools, Montgomery County, Maryland

"The structure of the training program was great. The course provided a lot of information with fun exercises. The content was amazing – a real eye opener. The material was very clear and the instructors were great about clarifying and answering questions."

NASA Manager, Goddard Space Flight Center

"This was the most useful class I've ever taken in communication. It was excellent and thorough. Let every GSFC employee take this class. I highly recommend it to others. This is a life changing event for me."

NASA Manager, Goddard Space Flight Center

"This is probably the best and most meaningful seminar I have ever done. It is a very important topic/tool worldwide. I really enjoyed the course and would like to learn more. Possibly even get certified to teach it."

Army Major, Tripler Army Medical Center, Hawaii

"The tools I learned here really helped me understand my employees much better and have given me tools I can use to motivate them."

Senior Administrator, Tripler Army Medical Center, Hawaii

"Excellent Training with great (high) application to our work. Thank you!"

David B. Smith, Ed.D., Superintendent, Evansville Vanderburgh School Corporation

301-983-8447

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Address

Kahler Communications
(Washington, D.C.)
A Division of Process Communications Inc.
8740 Sleepy Hollow Lane
Potomac, MD 20854
(Office) 301-983-8447
(Fax) 301-299-7033

Watts High School Teacher Increases Student Aachievement and Eliminates Disruptive Behaviors After She Uses PCM Concepts in Her Classes

Ann Shioji, a high school physiology teacher in the Watts district of Los Angeles heard about the concepts of Process Communication when she was working for her master’s degree at UCLA.  She was frustrated because her students were not interested in school and, no matter what she tried, she was not reaching them.  She decided to use the concepts of Process Communication with the physiology class that was least interested in school and teach her other physiology class the way she always taught.  They were the control group.  She gave both classes a pre-test and a post-test on motivation, compared grades before and after, and compared discipline problems before and after.  In the control group there was no increase in motivation or grades and there were many discipline problems.  In the experimental group every student’s motivation and grade improved and there were no discipline problems.

Because of the improvement in the experimental group, Ms. Shioji traveled to San Marcos, California that summer to take a course in Process Communication at Cal State University San Marcos.  The following year she reported that she used the concepts in all of her classes, that all of her students were motivated to learn and she had no discipline problems in any of her classes.  Later in the year she was promoted to be the Least Restrictive Environment coordinator for the school because she was the only teacher reaching the students.  Her thesis advisor at UCLA stated that she hoped she would continue to teach in the inner city because “she had a knack for reaching those students”.  When told that her advisor said this, Ms. Shioji said that the concepts of Process Communication were the knack, adding that she had been so frustrated before that she was considering transferring from high school to elementary school.

© Kahler Washington, DCPrivacy Policy

Kahler Communications (Washington, DC) is a licensed and certified independent distributor of the PROCESS COMMUNICATION MODEL® and all materials related thereto, which are the proprietary rights of Kahler Communications, Inc. The Kahler Communication name is used by express permission and this person, entity or firm is otherwise not associated with, nor owned, in whole or in part or controlled or managed by Kahler Communication, Inc.