February 21, 2014 – 2014 Society for Healthcare Systems Process Improvement Conference, Orlando, Florida – Establishing Relationships, Improving Patient Safety and Patient and Staff Satisfaction

Understanding the motivational needs of patients and their communication preferences is the key to establishing relationships and providing improved service and patient care. Participants will learn successful scientifically proven communication and motivation strategies to enable them to establish relationships so that patients and staff will be happier and more satisfied.

  • 301-983-8447

  • Address

    Kahler Communications
    (Washington, D.C.)
    A Division of Process Communications Inc.
    8740 Sleepy Hollow Lane
    Potomac, MD 20854
    (Office) 301-983-8447
    (Fax) 301-299-7033