Quality Patient Relations Seminar

This one or two day program on patient relations is designed to help achieve quality in providing professional services through more effective communication. The participant will learn how to target communication to satisfy patient’s psychological needs as well as their needs for products and services. Effective interaction ensures patient satisfaction.

There are no prerequisites.
Each person receives a Quality Patient Relations Profile incorporated into the manual.

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Testimonial

I have approximately 18 years experience in dealing with courteous and distraught patients. I found this information to be exactly what’s needed to approach situations I have dealt with.

Supervisor, Martin Army Hospital, Fort Benning, Georgia

  • 301-983-8447

  • Address

    Kahler Communications
    (Washington, D.C.)
    A Division of Process Communications Inc.
    8740 Sleepy Hollow Lane
    Potomac, MD 20854
    (Office) 301-983-8447
    (Fax) 301-299-7033